Are you fluent in Portuguese and Spanish and looking for an exciting remote opportunity in Spain? Concentrix, a global leader in customer experience and technology services, is hiring Customer Service Representatives to support clients in the healthcare industry.
This role offers the flexibility of remote work, comprehensive paid training, career development opportunities, and the chance to work with one of the world’s leading customer service companies.
Job Responsibilities
As a Customer Service Representative, you will:
- Schedule and manage customer appointments efficiently.
- Make outbound calls to confirm appointments and follow up with customers.
- Provide outstanding customer support through phone and email.
- Handle multiple tasks in a fast-paced environment.
- Complete back-office administrative tasks accurately.
- Record and update customer information during every interaction.
- Maintain up-to-date knowledge of company services, procedures, and healthcare support processes.
- Deliver professional and friendly service while resolving customer inquiries.
Job Requirements
To be successful in this role, you should have:
- Fluency in Portuguese and Spanish (spoken and written).
- Strong communication, listening, and organizational skills.
- Excellent attention to detail.
- Ability to multitask and work independently in a remote environment.
- Positive attitude with excellent customer service skills.
- Adaptability and willingness to learn.
Preferred Qualifications
Candidates with the following experience will have an advantage:
- Previous customer service or back-office experience.
- Knowledge of the healthcare industry.
- Experience using Salesforce CRM.
- Experience working in contact centers or customer support teams.
Salary & Benefits
Concentrix offers an attractive compensation package that includes:
- Annual salary of €20,162 gross.
- Performance bonus of up to €1,800 gross per year.
- Permanent full-time employment (39 hours per week).
- Monday to Friday rotating shifts between 8:00 AM and 7:00 PM.
- Fully paid professional training.
- Remote working opportunity.
- Career advancement programs.
- Language learning opportunities.
- Access to specialized professional development courses.
- Supportive and inclusive international work environment.
Why Join Concentrix?
Concentrix operates in more than 70 countries, helping some of the world’s leading brands deliver exceptional customer experiences. You’ll receive industry-leading training, ongoing career support, and the opportunity to grow professionally while working in a dynamic healthcare support environment.
Whether you’re starting your customer service career or looking for your next remote opportunity, this position offers stability, professional growth, and competitive benefits.
How to Apply
Interested candidates can apply through the official job listing below:
Apply Here:
https://www.glassdoor.com/Job/spain-healthcare-jobs-SRCH_IL.0,5_IN219_KO6,16.htm
